okebet 4 Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") is issued by okebet 4 ("we," "us," or "our") and applies to all personal data collected through the okebet 4 website at okebet-4.org and all associated services, games, promotions, and customer support channels (collectively, the "Services").

okebet 4 is committed to protecting the privacy and personal data of all users, including registered players, visitors, and prospective members. This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By accessing or using the Services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Services immediately.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account, make a deposit, contact support, or participate in promotions on okebet 4, we collect information that you provide directly, including:

• Full legal name and date of birth
• Residential address (including city, province, and postal code)
• Mobile number and email address
• Government-issued identification documents (for identity verification)
• Payment information, including GCash mobile number, PayMaya account details, and bank account information (BPI, BDO, Metrobank)
• Communications you send to our support team via live chat or email

2.2 Information Collected Automatically

When you access and use the okebet 4 website, we automatically collect certain technical and usage data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, time spent on pages, and navigation paths
• Game activity, session duration, wagering history, and transaction records
• Cookie identifiers and similar tracking data (see Section 7)

2.3 Information from Third Parties

We may receive personal data about you from third-party identity verification providers, payment processors (including GCash and PayMaya), fraud prevention services, and regulatory bodies such as PAGCOR, where required by law or necessary to provide the Services.

3. How We Use Your Information

okebet 4 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and secure your okebet 4 account.
• Service Delivery: To process deposits and withdrawals, provide access to games, and deliver customer support.
• Identity Verification & AML Compliance: To verify your identity, confirm your age (21+), and comply with anti-money laundering obligations under Philippine law.
• Responsible Gaming: To monitor gaming activity, identify potentially problematic behavior, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Communications: To send transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about okebet 4 offers.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR regulations, and NPC requirements, including responding to lawful requests from government authorities.
• Service Improvement: To analyze usage patterns, improve platform performance, and develop new features that better serve Filipino players.

4. Legal Basis for Processing

okebet 4 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, PAGCOR requirements, and NPC directives.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where we have obtained your explicit consent. You may withdraw consent at any time by contacting our support team.

5. Sharing of Personal Data

okebet 4 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers to verify your identity and age.
• Game Providers: Third-party game studios and live dealer providers whose games are available on okebet 4, to the extent necessary to deliver game services.
• Regulatory Authorities: PAGCOR, the NPC, and other Philippine government agencies, where required by law or regulatory directive.
• Fraud Prevention Services: Third-party providers that assist in detecting and preventing fraudulent activity on the platform.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to confidentiality obligations.

All third-party service providers engaged by okebet 4 are required to process personal data only in accordance with our instructions and applicable Philippine privacy law.

6. Data Retention

okebet 4 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Identity verification documents are retained for the duration of your account and for five (5) years thereafter.
• Customer support communications are retained for three (3) years.
• Marketing consent records are retained until consent is withdrawn and for one (1) year thereafter.

When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, okebet 4 will securely delete or anonymize it.

7. Cookies & Tracking Technologies

okebet 4 uses cookies and similar tracking technologies to operate and improve the Services. Cookies are small text files stored on your device when you visit our website. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the website to function, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and login status, to improve your experience on okebet 4.
• Analytics Cookies: Collect anonymized data about how visitors use the website to help us improve performance and content.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the okebet 4 website. okebet 4 does not use cookies to serve third-party advertising.

8. Data Security

okebet 4 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the okebet 4 servers.
• Encrypted storage of sensitive personal and financial data.
• Access controls limiting personal data access to authorized personnel only.
• Regular security assessments and vulnerability testing.
• Two-factor authentication (2FA) available for all player accounts.

While okebet 4 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, okebet 4 will notify the NPC and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Rights Under Philippine Law

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okebet 4:

• Right to be Informed: The right to know what personal data we collect and how it is used.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We will respond to all verified requests within thirty (30) days.

10. Children's Privacy

The Services are strictly intended for individuals who are at least twenty-one (21) years of age. okebet 4 does not knowingly collect personal data from persons under 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data. If you believe a minor has registered on okebet 4, please contact us immediately at [email protected].

11. Changes to This Policy

okebet 4 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the website at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the Services after the effective date of any revision constitutes your acceptance of the updated Policy.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the okebet 4 Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the chat widget on okebet-4.org
• Response Time: We aim to respond to all privacy-related inquiries within 30 days.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.